7.1
GoodCustody Score

Unchained

Collaborative Custody

Unchained provides collaborative multisig custody where clients hold 2 of 3 keys and Unchained holds 1. This means clients maintain full control — they can always move funds without Unchained's permission — while having a professional backup key holder for recovery and inheritance.

Founded: 2016HQ: Austin, TXAUM: $2B+ in Bitcoin securedVisit Website →

Quick Verdict

With a Custody Score of 7.1/10, Unchained is ranked #1 of 3 among collaborative custody providers. Its strongest category is Fee Transparency and its weakest is Insurance.

Score Breakdown

The Custody Score is a weighted average across 8 criteria, each rated 1-10.

SecurityInsuranceRegulatoryFeesTrack RecordWithdrawalsReportingDiversification
CriterionScoreWeightWeighted
Security8.520%1.70
Insurance415%0.60
Regulatory515%0.75
Fee Transparency9.510%0.95
Track Record8.515%1.27
Withdrawal Flexibility9.510%0.95
Reporting & Audit610%0.60
Counterparty Diversification65%0.30
Total100%7.1

Key Features

  • 2-of-3 multisig vaults
  • Client holds majority of keys
  • Inheritance planning (Unchained can assist beneficiaries)
  • Bitcoin-backed loans
  • IRA accounts
  • Concierge onboarding with Bitcoin expert
  • Key replacement assistance

Fee Breakdown

Setup FeeFree (basic) / $250 (concierge onboarding)
Annual Custody Fee$250/year (Standard) / $1,200/year (Premium)
Transaction FeeNo transaction fees for self-managed
Withdrawal FeeNetwork fees only
NotesAlso offers Bitcoin-backed loans. IRA custody available at additional cost.

Security Details

Key Management

2-of-3 collaborative multisig

Cold Storage

100% (hardware wallets)

SOC Compliance

N/A (client-controlled keys)

Penetration Testing

Yes

Incident History: No incidents

Insurance Coverage

Coverage

Limited — Unchained's key is insured but client keys are client's responsibility

Carrier

Not publicly disclosed

Details

Because client holds majority of keys, insurance model is different from full-custodian solutions. Client bears primary responsibility for key security.

Regulatory Status

Jurisdiction: United States

Licenses

  • FinCEN MSB registration

Not a qualified custodian in the SEC sense — by design, since the client holds majority of keys. This is a feature, not a bug, for self-sovereignty advocates.

Pros & Cons

Pros

  • Client always maintains control — can move funds without Unchained
  • Excellent for inheritance planning
  • Very transparent, affordable pricing ($250-1,200/year)
  • Bitcoin-only focus aligns with Bitcoin ethos
  • No minimum account balance

Cons

  • Client responsible for securing their own keys
  • Not a qualified custodian (matters for RIAs/fiduciaries)
  • Limited insurance coverage
  • Requires hardware wallet knowledge
  • Only Unchained holds the backup key — still some single-provider dependence

How Unchained Compares

Top collaborative custody providers ranked by Custody Score.

ProviderCustody ScoreCompare
Casa
6.7
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5.9
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